⚖️ Terms & Conditions – Cartiva

Last Updated: October 2025

Welcome to Cartiva. By accessing or using our website https://cartivajo.com, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General

• These Terms govern your use of the Cartiva website, mobile application, and related services.

• By using our website, you confirm that you are at least 18 years old or have permission from a parent or guardian.

• We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Products and Orders

• Product descriptions, prices, and availability are subject to change without notice.

• Cartiva strives for accuracy but does not guarantee that product descriptions or photos are error-free.

• Orders are accepted only after payment confirmation.

• Cartiva reserves the right to cancel or refuse any order in case of pricing errors or stock unavailability.

3. Pricing and Payment

• All prices are displayed in Jordanian Dinar (JOD) and include applicable taxes unless stated otherwise.

• We accept multiple payment methods, including cash on delivery, credit/debit cards, and digital payments.

• You agree to provide accurate billing and shipping details.

4. Shipping and Delivery

• Delivery times vary based on your location and product availability.

• Cartiva is not responsible for delays caused by external logistics providers or force majeure events.

5. Returns and Refunds

Please refer to our Refund Policy for detailed information on returns, exchanges, and refunds.

6. Account and Security

• You are responsible for maintaining the confidentiality of your account credentials.

• Cartiva is not liable for any loss or damage arising from unauthorized account access.

7. Intellectual Property

All website content, including text, graphics, logos, and images, is the property of Cartiva and protected by copyright laws.
You may not reproduce, modify, or use any content without written permission.

8. Limitation of Liability

Cartiva shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or products purchased.

9. Governing Law

These Terms are governed by the laws of the Hashemite Kingdom of Jordan, and any disputes shall be settled in Jordanian courts.